Truth’s Customer Academy is our knowledge-sharing centre where we share our expertise and learnings in the fields of loyalty & CRM.
Through interactive workshops, internship & mentorship programmes, online courses, professional speaking events, client focused workshops & business networking sessions, we bring you the best in all things loyalty & CRM.
We incorporate compelling global and South African case studies to bring to life strategies and theories to help the industry simplify the relatively complex world of loyalty and CRM.
Gain an understanding of global loyalty trends and best practice across industries
Recognise the various types of loyalty programmes and critical success factors
Learn how to develop a compelling loyalty proposition suited for your customers.
Ability to input into your own business plan for your programme to ensure it is commercially viable
Interpreting data and how best to use it
Learn how to create your own loyalty engagement plan alongside your existing marketing plan
This course runs for 6 weeks online. Modules are advised to be completed weekly together with a weekly quiz. A final assignment will need to be completed at the end of the course.
Financial Services Executive